Andi Vax - Frequently Asked Questions

Are you satisfied with your tracks sound? I guess you answer “yes”, but….

when its in the air it in the club, you feel that it sounds poor and different from top producers recordings
when you listen to it outside of the studio where it has been produced (in the car, at Spotify/Apple Music, at a friend's home audio system) you hear that the sound is quite different than you’d like it to be and it differs substantially from the sound you tuned in the studio
you hear a track of another producer, and realize that this is the sound you need, but how to get it remains unclear…

When you see something familiar above – than your headache is over! You've just come to the right place!

A team of professionals headed by Andi Vax is ready to assist you!

What is mastering?

Mastering is the process of taking the final stereo mixes produced by a recording studio, and creating an album (or single) master ready for duplication. It is the final creative stage in the music recording process. During this process, extra sound processing is usually applied in order to get the sound just right, and to fix any problems from the recording stage.

What is AI Remastering?

Make your song sound better, even if the original materials are lost or it's a live recording with defects! Using AI, you can divide your song in WAV/MP3 into groups of instruments (drums, bass, synthesizers, vocals), and then clean up noise and artifacts, rebalance, enhance dynamics, improve plans and mastering (including for vinyl)! As a result, the sound quality of the song is radically improved!

Why should I have my material professionally mastered?

Simply put, to make it sound as good as possible. Professional mastering engineers have decades of experience. They have mastered thousands of projects. They work in proper sounding rooms with proper professional equipment. And they know exactly what to do to make your music sound better. It’s not just making your tracks louder by using maximizers before proceeding with the copies. It’s a process that gets the best possible sound out of your music.

What mastering can't do?

Rude mistakes in the instruments balance, nonlinear distortions on instruments or whole mix, overcompression of the instruments or the whole mix, excessive reverbs or delays, imperfect instrument or vocals performance. It's not possible to get a fat and driving mix from a bad arrangement.

Mastering VS Mixing - what's the difference?

Sometimes we receive poorly-mixed tracks or tracks which we can mix better. In this case we may offer you both mixing and mastering, so you could get even better sound. Even if you're sure that your mixing is good, we may mix it better!

Our album sounds good in the studio where we've recorded it, but sounds bad on other sound systems. Can mastering fix it?

It's our primary goal - to provide a perfect reproduction/playback of your mix within a wide spectrum of sound systems - from cheap CD players and Spotify/Apple to Hi-End gear.

Can mastering help me if I'm sending you a track with defects (for example, too harsh guitars or too loud hats)?

Mastering can't solve the arrangement, tracking or mixing problems. But still it depends on the track and we do everything possible to "save the mix" and make our customers satisfied. Also modern AI technologies offer phenomenal options to stem separation, so many problems are possible to solve using our "AI-Remastering" service.

Is it possible to listen to before/after examples?

Sure. There are "Before" and "After" examples at Portfolio Page.

How do I upload files?

Please make a ZIP/RAR archive and upload it to www.wetransfer.com or your Google Drive (make sure the access is allowed). Please do not forget to include reference tracks in MP3/WAV, MIDI (if applicable) and mention track BPM.

What exactly should I upload?

Please send us WAV files at 44.1kHz - 96kHz, 32 bits. FOR MASTERING, please don’t put any processing on the mix bus, do not normalise, do not apply any other overall processing to the entire mix as it should be carried out at the mastering stage (you should leave volume automation/special effects, though). FOR MIXING, please export your tracks with ALL PROCESSING EXCEPT SIDECHAIN and don't touch the track's volume sliders (it is called "export in balance"). Please don't forget to name your files correctly. For detailed info please check the "SERVICES" area.

Do you accept FL Studio, Logic Pro, Ableton Live, Cubase project files?

We accept ONLY MULTITRACK sources in WAV. One instrument - one file. FL Studio, Logic Pro, Ableton Live, Cubase projects are not allowed!

How can I pay?

100% payment before the start of work. Payment by PayPal, Payoneer, Western Union, Moneygram, SWIFT, direct transfer to credit card.

How much do I pay?

The cost of services is discussed after receiving of the demo track.

How long will it take for my music to be mastered and/or mixed?

We will always do our best to fulfill your order as soon as possible. Typically it's 1-3 days after payment is received, excluding weekends. Work in urgent mode - double rate.

How do I make revisions?

1) For free you can make 2 sets of revisions for two mixes. Further - 10$ per corrected mix (set of revisions). 2) Replacing a track with another - 10$ per track. 3) Radical corrections - additional payment. 4) After one month after finishing the work, export of any version of the mix - 10$ for one export.

In which format will I receive my tracks?

We deliver your tracks as WAV files. 44.1 kHz, 24 bits. In case of mixing the song we will provide 3 versions: Main Mix, Instrumental, Dub+backs (version without the main vocals, it is good for live performance).

What should I do if I'm not happy with your mixing?

If you are not satisfied with the sound of the mixed/mastered material, please contact us. If there is a problem due to an error on our part, then naturally we will correct it free of charge. If you require changes or amendments to the work, please contact our sound engineer. Often, minor amendments are done without any extra charges, but that's up for discussion with Andi Vax. Complex or repeated changes may incur an extra charge. If you dislike the first mix categorically, we will refund 50% of the payment.

What is Andi Vax and SynSUN?

Outside Ukraine Andrii Vakhnenko became famous due to iconic project "SynSUN" which in 2001 entered top 10 European trance projects (by contest results of the label Inpsyde Media, Italy). For the next10 years SynSUN grew into an international trance music giant. In SynSUN albums you can find official remixes from/on: Skazi, Yahel, Bliss, Talamasca, Eskimo, System Nipel, The Misted Muppet, Wizzy Noise, Michele Adamson, VIbe Tribe, Infected Mushroom, Juno Reactor. From 2006 Andrii Vakhnenko created the "Andi Vax" project, which was supported by DJ Tiesto, Paul Van Dyke, Thomas Penton, Armin Van Buuren, Joachim Garraud, etc.